Sales
Looking for a demo?
Request a demo to start your countdown. We'll set up a 30-minute Mission Briefing to see if Rocket IGS is the right fit for your operation.
Reach Mission Control.
Whatever you need — a sales conversation, support for your current deployment, a partnership discussion, or just a question — there's a channel for it. We respond within one business day.
Channels
Every inquiry has a lane.
Support
Already a customer?
Our support team is available Monday–Friday, 8 AM – 6 PM Eastern. Open a ticket through the customer portal, or email us directly.
Partnerships
Interested in partnering?
Consultants, system integrators, technology partners, and resellers — we'd love to hear from you. Drop us a note and we'll route you to the partnership team.
General
Everything else
Press inquiries, general questions, vendor pitches, or just want to start a conversation? Use the form below or email us.
Looking for consulting?
Rocket IGS is a product of ReliabilityX, the maintenance and reliability consultancy that built it. For assessments, loss analyses, training engagements, or full implementation consulting, visit reliabilityx.com.
Learn more at reliabilityx.comWhere we are
Remote-first.
Rocket IGS is a remote-first company headquartered in Coplay PA. . Our team works across Eastern time zone , so wherever your operation is, someone is online during your business hours.
Prefer to talk?
We'll get a call on the calendar.
Request a Mission Briefing and we'll schedule a call within one business day.
Request a Mission BriefingGeneral inquiries
Send us a message.
For non-demo inquiries. Looking for a demo? That has its own page.
What happens to your message
01
You send it
Your inquiry type tells us exactly where it belongs — no generic inbox black hole.
02
Mission Control routes it
Triage is same-day. Your message lands with the team that can actually act on it:
Support support@ Partnerships partners@ Press & general hello@
A real person replies
Within one business day — a named team member, not an autoresponder.
Security researcher?
Report vulnerabilities responsibly at security@rocketigs.com. We take security seriously and respond to all disclosures within two business days. See our Responsible Disclosure Policy for the full process.
Your data, plainly.
Information you share through this page is used only to respond to your inquiry. We don't sell or share your data. We don't add you to marketing campaigns without your consent. You can request deletion of your data at any time. See our Privacy Policy for the full picture.