Built for operations where downtime isn't an option.

Rocket IGS is built for operations that refuse to drift. Manufacturing plants where every minute has a dollar attached. Asset-intensive operations where reliability is the mission. Facilities where maintenance discipline is the whole game. Three deployments, one platform — matched to where you are and what you're after.

Deployments

Built for scale.

01 TIER 1 - FULL PLATFORM

Manufacturing & Process

For plants where every minute, every defect, and every loss has a dollar attached. Rocket IGS runs the full orbit—assessments through OEE-to-EBITDA—for operations that won't accept the miss.

  • Food & Beverage

    High-speed lines, tight changeovers, hygiene-driven uptime, and OEE that moves with every minute.

  • Consumer Packaged Goods

    Multi-SKU complexity, margin-thin operations, and loss that has to be hunted down to the dollar.

  • Pharmaceutical & Life Sciences

    Validated assets, audit-grade compliance, zero tolerance for defects, and PM programs that have to hold the line.

  • Chemicals & Specialty Chemicals

    Continuous and batch operations where criticality drives every maintenance decision.

  • Pulp, Paper & Packaging

    High-asset-count environments, breakdown-heavy operations, and reliability programs that have to scale.

  • Automotive & Tier Suppliers

    Takt-time discipline, OEM-driven quality demands, and operations where five minutes is the whole game.

  • Building Products & Materials

    Heavy capital equipment, capacity-bound operations, and EBITDA tied directly to uptime.

  • Industrial Equipment Manufacturing

    Mixed-mode production, engineered-to-order complexity, and operations that demand precision at every step.

02 TIER 2 - STRATEGIC CMMS

Asset-Intensive Operations

For operations where assets aren't the support cast—they are the mission. Rocket IGS pairs CMMS execution with reliability assessment and strategy, so your maintenance program matures with intention, not by accident.

  • Utilities (Power, Water, Gas)

    Distributed assets, regulatory pressure, and reliability programs the public depends on.

  • Healthcare Systems & Hospitals

    Uptime that protects lives, validated equipment, and maintenance that has to be audit-ready.

  • Higher Education & Research Campuses

    Sprawling asset bases, mixed building stock, and capital plans that need defensible data.

  • Aviation & MRO Operations

    High-criticality assets, certified procedures, and a tasklist culture built into the work.

  • Critical Infrastructure

    Transit, ports, airports, and the operations that move everything else.

  • Metals, Mining & Aggregates

    Asset criticality, harsh environments, and reliability programs that protect lives as well as production.

  • Telecom & Network Infrastructure

    Distributed assets, uptime SLAs, and field maintenance that has to scale.

  • Fleet & Transportation Operations

    High asset counts, regulated maintenance intervals, and downtime measured in revenue.

  • Data Centers

    Uptime is the product, every preventive task matters, and asset criticality is non-negotiable.

03 TIER 3 - CORE CMMS

Maintenance-Driven Operations

For facilities and operations where reliable maintenance is the whole game. Rocket IGS delivers a CMMS engineered the way practitioners actually work—assets, tasklists, PMs, work orders, crews—with a clean path to grow into assessment and strategy when you're ready.

  • Commercial Real Estate & Property Management

    Multi-site portfolios, tenant SLAs, and maintenance that protects asset value.

  • Facilities Management

    Sprawling building inventories and crews that need standardized tasklists, not improvised workflows.

  • Hospitality & Hotels

    Guest-facing uptime, brand-driven maintenance standards, and PM programs that scale across properties.

  • Retail Operations

    Store-level maintenance at scale, fast-turn work orders, and consistency across locations.

  • Restaurant Chains

    Equipment-dependent operations, food-safety-driven maintenance, and standardized procedures across the footprint.

  • Distribution Centers & Logistics

    Conveyor systems, MHE fleets, and throughput that lives or dies on uptime.

  • Government & Municipal

    Public works, fleet, facilities, and the documentation that procurement and audits demand.

  • Education (K-12 Facilities)

    Distributed building stock, budget discipline, and maintenance programs that can't fail.

Roles it's built for

01 TIER 3 - 4 ROLES

Mission Control

Top leadership. The team that sets the Mission, owns the portfolio of Orbits, and answers to the board. Mission Control needs integrated visibility, EBITDA linkage, and rollups they can defend in any room.

Plant Manager / GM

Also: Facility Manager, General Manager

Integrated visibility across reliability, OEE, and the improvement portfolio. One screen, one truth, every site on target.

Operations Manager

Also: Operations Director

Daily OEE with loss attribution down to the line, the shift, and the dollar — so every signal becomes a course correction.

CFO

EBITDA-linked loss accounting that converts compliance into capital, and program ROI you can take to the board.

COO

Multi-site performance rollups, benchmarking visibility, and the data architecture to defend portfolio-level decisions.

02 TIER 2 - 5 ROLES

Command Center

Middle management. The team that orchestrates the Flight Plans, runs the Tier meetings, and translates strategy into executed work. Command Center is where Orbiting actually happens.

Operations Supervisor

Real-time loss visibility and the tools to redirect the crew before the shift drifts off course.

Maintenance Manager

Also: Facilities Manager

PM compliance, work order throughput, asset criticality, and the data to defend your budget when finance asks.

Maintenance Supervisor

Crew scheduling, job plans, and tasklist execution that holds your team in orbit.

Reliability Engineer

Assessments, strategy, loss analysis, and the orbit to turn each into measurable recovery.

CI / Opex Leader

Also: Continuous Improvement Lead

Maturity assessments, improvement portfolios, KPI rollups, and a closed orbit to prove ROI to leadership.

03 TIER 1 - 3 ROLES

Flight Crew

The frontline. Operators, technicians, and frontline engineers who run the Flight Path every shift. Flight Crew needs tools built for the floor — fast, focused, and never in the way of the work.

Operator

Also: Field Technician, Maintenance Coordinator

Downtime capture, defect codes, and CIL completion at the line. Built for the floor, not for the office.

Maintenance Technician

Work orders on a device, tasklists that make sense, and the inspection points to do it right the first time.

Frontline Engineer

Asset data at the point of work, inspection capture, and defect identification that flows back into the improvement orbit.

04 CROSS-FUNCTIONAL - 4 ROLES

Mission Stakeholders

Cross-functional partners who consume the data, contribute to assessments, and rely on the same operational truth as the tiered teams — even when they don't run the day-to-day.

Quality

Defect tracking, root-cause linkage, and visibility into the work that drives variation out of the process.

Safety

Audit trails, inspection rigor, and the assurance that the work isn't happening on shortcuts.

Finance

EBITDA-linked loss accounting and program ROI you can actually take to the board.

Engineering

Asset hierarchies, design rates, capital-project linkage, and the operational data to defend equipment decisions.

Not sure where you fit?

Some buyers wear three hats — they shouldn't bounce because no single role card describes them. Book a 15-minute discovery conversation and we'll map your operation to the right deployment and crew.

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